BTA Mission and Values

BTA is one of the largest insurance companies in Lithuania and thus seeking to be a dynamic and professional company offering its customers top-quality insurance services.

BTA mission and priority is to secure the financial stability and security of each of our clients.

Our employees are the most valued assets of BTA; they are competent, loyal, motivated and positively thinking.

The company has many years of work experience in Lithuanian non-life insurance market. That’s why our customers are satisfied with the quality of the services provided, as are our shareholders with the investment return.

Our quality policy is based on the following values:

• Accessibility and location – It is important that our customers are able to reach us at their convenience – at our offices located all throughout Latvia or via modern technologies.
• Progressiveness - We have adjusted our company administration system according to international standards. We improve our offer on a regular basis, take advantage of modern technologies and follow world development trends in our industry.
• Personal attitude - BTA employees find the most suitable insurance solution for each customer. Customer service in the company has high standards and every employee has to meet them.
• Loyalty and responsiveness - We are an understanding company, loyal to our customers, employees and society as such; we understand people’s needs and help to meet them in compliance with legislation.