What to do in case of an accident?

  1. Do everything to reduce further losses.
  2. Call the police and fill in the accident statement in cases indicated in the Insurance Regulations.
  3. Call BTA to report on the accident.
  4. Come to BTA, taking with you the CASCO policy, the vehicle registration documents and your driver's licence, and fill out the indemnification form.
  5. After inspecting the vehicle, BTA officer will prepare an inspection protocol listing the damages.
  6. Upon receipt of all the required documents, BTA will inform you on its decision about the insurance benefit and offer a repair shop for your vehicle. You can use another repair shop at your choice unless the repair costs exceed a cost estimate of the repair shop offered by BTA.
  7. If you don’t feel like repairing your car, you can receive monetary indemnity.

For customer information call (8 5) 2600 600
24 hours per day, 7 days per week