Business strategy in the Baltics - BTA

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BTA Baltics strategy
2019 – 2021

Būti pirmo pasirinkimo draudimo bendrove klientams ir partneriams.

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Vertybės

Prieinamumas

Užtikriname paprastą ir greitą klientų aptarnavimą, būdami pasiekiami bet kuriais kanalais visose Baltijos šalyse 24/7.

Žmogiškumas

Kalbame paprasta, suprantama kalba. BTA produktai pritaikomi įvairių klientų individualiems poreikiams.

Patikimumas

Patikimumą užtikrina patirtis ir gebėjimas keistis. Turėdama VIG palaikymą, BTA yra patikima partnerė, priimant atsakingus sprendimus.

Strategijos varikliai

Inovacijos

Inovacijų kultūra

Turime inovacijų kultūrą. Mūsų darbuotojai gali ir nori kurti naujas idėjas turėdami tam palankią terpę, mokymus ir paprastą bei suprantamą inovacijų kūrimo bei diegimo sistemą.

Inovatyvūs procesai

Mes nuolat peržiūrime, paprastiname ir automatizuojame naudojamus įrankius ir procesus, kad galėtume užtikrinti vis greitesnį klientų aptarnavimą.

Inovatyvūs produktai

Kalbame mūsų klientų kalba, todėl kuriame ir tobuliname savo produktus atsižvelgdami į klientų poreikius

Žmonės

Profesionalūs žmonės

Turime profesionaliausią komandą rinkoje, kuriai sukurti ir paruošti naudojamos geriausios priemonės. Tai yra mūsų didžiausias turtas!

Bendradarbiaujantys žmonės

BTA Baltijos šalyse - tai vieninga komanda, gebanti paprastai ir atvirai dalintis žiniomis ir patirtimi.

See also

See all strategies

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